The question comes up in almost every business starting to use artificial intelligence: Copilot or ChatGPT? Both write text, summarise documents, translate and help analyse data. The difference lies in where each one works and how it handles company data.
Microsoft Copilot
- Built into Microsoft 365: Word, Excel, PowerPoint, Outlook and Teams.
- Makes sense when the business already uses Microsoft 365 and wants AI inside documents and email.
- Depends on well-organised file permissions, because the AI can find everything the user can access.
ChatGPT
- A standalone assistant used in the browser and the app.
- Good for writing, ideas, research, translation and varied tasks.
- For business use, prefer the business plans, which offer admin and data controls.
Precautions for both
- Don't put confidential data into personal or free accounts.
- Create usage rules: what can and cannot be sent to the AI.
- Check the answers: AI can be wrong with great confidence.
- Train your team with examples from your own work.
Which to choose
If your business lives in Word, Excel and Outlook, Copilot tends to fit better. If use is more varied or you don't use Microsoft 365, ChatGPT is usually more flexible. Many businesses end up using both for different jobs.
What it costs with KGA IT
Published prices, tax included:
- Digital consulting: from ¥30,000.
- Process automation: from ¥49,800.
- App configuration: from ¥3,000.
Tool subscriptions are billed separately. See the pricing page.
Talk to KGA IT
We help you choose the tool, write usage rules and train your team in 9 languages. The consultation is free. Contact us via the contact page, LINE or WhatsApp.