For a small business, hiring someone just for IT is usually expensive and hard to justify. That is why many companies in Japan outsource IT support: they pay for a service and call when they need it. But how much does it cost?
The most common pricing models
- Fixed monthly fee: one monthly amount covers support, monitoring and maintenance. Good if you want predictability.
- Per job or per project: you pay only when something needs doing, such as setting up a computer or installing a backup.
- Hourly: common for consulting, but hard to predict.
What changes the price
- Number of computers, servers and users.
- Support hours (business days only or 24-hour emergency).
- Remote or on-site support.
- Languages of the team being supported.
- Required level of security and backup.
KGA IT's published prices
Tax included, starting prices:
- Business IT plan: ¥49,800/month, with 24-hour emergency support.
- System management: from ¥10,000/month.
- App configuration: from ¥3,000.
- Backup setup: from ¥8,000.
- Security assessment: from ¥15,000.
- Digital consulting: from ¥30,000.
See the full details on the pricing page.
How to compare proposals
Ask what is included, what the response time is, whether there is a contract fee, who keeps the passwords and documentation, and which languages support is offered in. A cheap proposal without backup or emergency support can turn out expensive later.
Talk to KGA IT
KGA IT is based in Kosai, Shizuoka, works on weekdays from 9:00 to 18:00 and offers support in 9 languages. The consultation is free. Contact us via the contact page, LINE or WhatsApp.