What IT services does KGA provide?

KGA provides comprehensive IT support services including software installation and setup, SaaS system maintenance, application configuration, technical support, digital consulting (including website development), security services, and data management & backup solutions.

What areas do you cover?

Based in Kosai, Shizuoka, we provide remote support nationwide across Japan. On-site support is available primarily in the Tokai region.

Can I consult before signing a contract?

Yes, initial consultation and estimates are completely free. We will listen to your IT challenges and propose the optimal solution.

Is emergency support available?

Yes, the Premium plan includes 24-hour emergency support. The Standard plan also provides priority response during business hours.

Can you set up international TV apps?

Yes, we support the installation and configuration of international TV applications and media players. We help set up environments for legal access to international content.

Do you offer multilingual support?

We support 9 languages: Japanese, English, Portuguese, Korean, Chinese, Malay, Filipino, Vietnamese, and Spanish.

Are there any setup or hidden fees?

No. All prices displayed are final and tax-included. There are no setup fees, hidden charges, or surprise invoices. What you see is exactly what you pay.

Can I change plans later?

Yes. You can upgrade, downgrade, or cancel at any time. Upgrades take effect immediately and we will prorate the difference. Downgrades take effect at the next renewal cycle.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, JCB, American Express) through Komoju, as well as bank transfers and convenience store payments in Japan. Invoicing is available for Business IT Plan customers.

Do you offer refunds?

Yes. We offer a 14-day money-back guarantee on all annual plans — no questions asked. Monthly Business IT Plan subscriptions can be cancelled at any time with prorated refunds for unused service.

What is the difference between the annual plans and the Business IT Plan?

Annual plans cover app configuration and support for individuals and small teams. The Business IT Plan is a comprehensive monthly subscription for companies that require website development, system management, automation, security, and a dedicated account manager.

Do you provide support in English?

Yes. Our team provides full multilingual support in Japanese, English, Portuguese, Korean, Chinese, Malay, Filipino, Vietnamese, and Spanish — by email, chat, and scheduled video calls.

PM Skills: product management with agents

The repository

phuryn/pm-skills ("PM Skills Marketplace") is one of GitHub's trending repositories in October 2026, with about 26,900 stars and an MIT license. It bundles 69 product management skills and 42 chained workflows across 9 plugins, built for Claude Code and Claude Cowork. The skills also work with other AI assistants.

The idea, in the project's words: "Generic AI gives you text. PM Skills Marketplace gives you structure." Each skill encodes a well-known product framework (discovery, assumption mapping, prioritization, strategy) and walks the user through it step by step, drawing on authors like Teresa Torres, Marty Cagan and Alberto Savoia.

How it works

Skills: knowledge blocks that Claude loads on its own when the topic comes up in conversation.
Commands: slash-triggered workflows. Examples: /discover (ideas, assumptions, prioritization and experiments), /strategy, /write-prd (requirements document), /plan-launch and /north-star (main metric).
Plugins: packages by area: discovery, strategy, market research, data analytics, marketing and growth, go-to-market, execution and more.

When a command finishes, it suggests the next step, mimicking a product manager's real workflow. In Cowork you install it through the UI; in Claude Code, with claude plugin marketplace add phuryn/pm-skills.

Why it's trending

The repository shows a clear 2026 trend: skills and plugins for agents are becoming the new format for sharing professional know-how. Instead of templates and books, methodologies become instructions an agent follows. And it isn't just for programmers: the audience here is product managers, founders and business teams.

Caveats

Skills are instructions the agent executes: read them before installing, especially if they have access to files or tools.
A well-applied framework doesn't replace real customer data. AI helps you structure, but the assumptions still need testing.
Review what the agent produces (PRDs, metrics) before using it for decisions.

For businesses

Try it on a real case, such as a PRD or backlog prioritization.
Adapt the skills to your company's vocabulary and processes: the format is text, easy to edit.
Consider creating internal skills with your own processes.

Sources

GitHub, phuryn/pm-skills: https://github.com/phuryn/pm-skills
AlexTech.ai, GitHub Digest (Oct 10, 2026): https://www.alextech.ai/en/news/github-digest-10-october-2026/

Want to build AI skills and agents around your company's processes? KGA IT offers a free consultation: kga-it.com.

PM Skills: the repo with 69 product management skills for Claude Code that became a GitHub hit