What IT services does KGA provide?

KGA provides comprehensive IT support services including software installation and setup, SaaS system maintenance, application configuration, technical support, digital consulting (including website development), security services, and data management & backup solutions.

What areas do you cover?

Based in Kosai, Shizuoka, we provide remote support nationwide across Japan. On-site support is available primarily in the Tokai region.

Can I consult before signing a contract?

Yes, initial consultation and estimates are completely free. We will listen to your IT challenges and propose the optimal solution.

Is emergency support available?

Yes, the Premium plan includes 24-hour emergency support. The Standard plan also provides priority response during business hours.

Can you set up international TV apps?

Yes, we support the installation and configuration of international TV applications and media players. We help set up environments for legal access to international content.

Do you offer multilingual support?

We support 9 languages: Japanese, English, Portuguese, Korean, Chinese, Malay, Filipino, Vietnamese, and Spanish.

Are there any setup or hidden fees?

No. All prices displayed are final and tax-included. There are no setup fees, hidden charges, or surprise invoices. What you see is exactly what you pay.

Can I change plans later?

Yes. You can upgrade, downgrade, or cancel at any time. Upgrades take effect immediately and we will prorate the difference. Downgrades take effect at the next renewal cycle.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, JCB, American Express) through Komoju, as well as bank transfers and convenience store payments in Japan. Invoicing is available for Business IT Plan customers.

Do you offer refunds?

Yes. We offer a 14-day money-back guarantee on all annual plans — no questions asked. Monthly Business IT Plan subscriptions can be cancelled at any time with prorated refunds for unused service.

What is the difference between the annual plans and the Business IT Plan?

Annual plans cover app configuration and support for individuals and small teams. The Business IT Plan is a comprehensive monthly subscription for companies that require website development, system management, automation, security, and a dedicated account manager.

Do you provide support in English?

Yes. Our team provides full multilingual support in Japanese, English, Portuguese, Korean, Chinese, Malay, Filipino, Vietnamese, and Spanish — by email, chat, and scheduled video calls.

Gemini 3.5 Flash launches at Google I/O (May 2026)

What happened

In May 2026, on May 19, during Google I/O 2026, Google launched Gemini 3.5 Flash, the first model in the new Gemini 3.5 family. The company presented it as its strongest model yet for coding and autonomous AI agents, combining "frontier intelligence with action."

Unlike earlier preview launches, 3.5 Flash arrived generally available (GA) the same day, for everyday users and developers alike.

Where it is available

For everyone: it became the default model in the Gemini app (including free users) and in AI Mode in Google Search, worldwide.
For developers: in the agent-first development platform Google Antigravity, the Gemini API (Google AI Studio) and Android Studio.
For enterprises: in Gemini Enterprise Agent Platform and Gemini Enterprise.
The same day, GitHub announced the model as generally available in GitHub Copilot.

Performance

According to Google, 3.5 Flash beats Gemini 3.1 Pro, until then the company's frontier model, on nearly all coding and agent benchmarks. Some published numbers:

Terminal-Bench 2.1: 76.2%;
GDPval-AA: 1656 Elo;
MCP Atlas: 83.6%;
CharXiv Reasoning (multimodal understanding): 84.2%.

Google also says that, in output tokens per second, it is about 4 times faster than other frontier models. That speed is central for work where many agents run at once. On stage, Google showed agents splitting tasks to build an entire operating system inside Antigravity.

Technical details for migration

The official developer guide includes practical points:

a 1 million token context window and up to 65k output tokens;
the default thinking effort changed from high to medium;
thought preservation across turns is now on by default, which improves performance but may increase token usage;
the model is more expensive than Gemini 3 Flash Preview;
at launch, Computer Use was not supported on 3.5 Flash; Google recommended staying on Gemini 3 Flash Preview for that.

Related announcements

3.5 Flash also powers Gemini Spark, a personal agent that runs 24/7 to help manage the user's digital life, rolling out first to trusted testers and then to Google AI Ultra subscribers in the US. Google also released Antigravity 2.0, a standalone desktop app for agent-first development.

What this means for businesses

Cost and speed: "Flash" models with near-"Pro" performance make previously expensive automations viable.
Test before switching: the new default thinking level and context preservation change cost and behavior. Review prompts and budgets.
Agents need governance: the more autonomy, the more logs, least-privilege permissions and human review matter.

Sources

Google, "Gemini 3.5: frontier intelligence with action" (2026-05-19): https://blog.google/innovation-and-ai/models-and-research/gemini-models/gemini-3-5/
TechCrunch: https://techcrunch.com/2026/05/19/with-gemini-3-5-flash-google-bets-its-next-ai-wave-on-agents-not-chatbots/
Developer guide: https://dev.to/googleai/gemini-35-flash-developer-guide-1i46
GitHub Changelog: https://github.blog/changelog/2026-05-19-gemini-3-5-flash-is-generally-available-for-github-copilot/

Want to know how to use models like Gemini 3.5 Flash in your business processes? KGA IT offers a free consultation: kga-it.com.

Google launches Gemini 3.5 Flash at I/O 2026 (May 2026)