What IT services does KGA provide?

KGA provides comprehensive IT support services including software installation and setup, SaaS system maintenance, application configuration, technical support, digital consulting (including website development), security services, and data management & backup solutions.

What areas do you cover?

Based in Kosai, Shizuoka, we provide remote support nationwide across Japan. On-site support is available primarily in the Tokai region.

Can I consult before signing a contract?

Yes, initial consultation and estimates are completely free. We will listen to your IT challenges and propose the optimal solution.

Is emergency support available?

Yes, the Premium plan includes 24-hour emergency support. The Standard plan also provides priority response during business hours.

Can you set up international TV apps?

Yes, we support the installation and configuration of international TV applications and media players. We help set up environments for legal access to international content.

Do you offer multilingual support?

We support 9 languages: Japanese, English, Portuguese, Korean, Chinese, Malay, Filipino, Vietnamese, and Spanish.

Are there any setup or hidden fees?

No. All prices displayed are final and tax-included. There are no setup fees, hidden charges, or surprise invoices. What you see is exactly what you pay.

Can I change plans later?

Yes. You can upgrade, downgrade, or cancel at any time. Upgrades take effect immediately and we will prorate the difference. Downgrades take effect at the next renewal cycle.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, JCB, American Express) through Komoju, as well as bank transfers and convenience store payments in Japan. Invoicing is available for Business IT Plan customers.

Do you offer refunds?

Yes. We offer a 14-day money-back guarantee on all annual plans — no questions asked. Monthly Business IT Plan subscriptions can be cancelled at any time with prorated refunds for unused service.

What is the difference between the annual plans and the Business IT Plan?

Annual plans cover app configuration and support for individuals and small teams. The Business IT Plan is a comprehensive monthly subscription for companies that require website development, system management, automation, security, and a dedicated account manager.

Do you provide support in English?

Yes. Our team provides full multilingual support in Japanese, English, Portuguese, Korean, Chinese, Malay, Filipino, Vietnamese, and Spanish — by email, chat, and scheduled video calls.

claude-mem: persistent memory for agents

What it is

claude-mem (thedotmack/claude-mem) fixes a common annoyance with coding agents: every session starts from scratch. It automatically captures what the agent does (tool use, decisions, fixes), compresses it with AI into summaries and injects relevant context into future sessions.

Built for Claude Code, it now works with OpenCode, Codex, Gemini, OpenClaw, Copilot and other harnesses. Numbers checked via the GitHub API on October 12, 2026: ~99,600 stars, ~8,700 forks, Apache 2.0 license, created August 2025. On October 11 it gained over 500 stars in a day on GitHub Trending.

How it works

Lifecycle hooks (session start, prompt submit, post tool use, end) record observations.
A local worker (HTTP, managed by Bun) with a web UI shows the memory stream in real time.
Storage in SQLite with full-text search (FTS5) plus Chroma for hybrid vector search.
Three-layer MCP search: search returns a compact index, timeline gives chronological context, get_observations fetches details only for chosen IDs. The project claims about 10x token savings.
Privacy tags let you exclude sensitive content from storage.

What to check before installing

Account and cloud: the default installer asks for email sign-in and enables the hosted observer (CMEM Pro) with a 30-day trial, and there's cloud sync to cmem.ai. To stay local, pass an explicit --provider or set CLAUDE_MEM_ONLINE_OPTIN=false.
Sensitive data: anything the agent sees can become memory: code, client names, sometimes secrets in logs. Decide what may be stored and where.
Poisoned memory: if malicious content (prompt injection) gets into memory, it can come back in future sessions, the same risk flagged by research like Context Language Models.
Install: use npx claude-mem install or the plugin marketplace; npm install -g installs only the library.

Why it matters

Persistent memory is the new agent frontier, whether inside the model (Metis, CLMs) or in an external layer like this. claude-mem is the practical, already-popular version: it works today with tools teams use.

For dev teams

Test on a non-sensitive repo first, in local mode.
Set a memory policy: what to keep, for how long, who can access.
Review stored memory periodically (the web UI helps).
Measure the gain: do fewer tokens and fewer re-explanations per task justify it?

Sources

GitHub, thedotmack/claude-mem: https://github.com/thedotmack/claude-mem
Documentation: https://docs.claude-mem.ai/
GitHub Trending (2026-10-11): https://github.com/trending

Want to adopt coding agents with memory safely in your team? KGA IT offers a free consultation: kga-it.com.

claude-mem: the nearly 100k-star repo that gives coding agents memory across sessions